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Imperial College Healthcare NHS Trust

St Mary's Hospital (The Lindo Wing)

South Wharf Road, London, Westminster W2 1NY

Last updated: 03/12/2024

Overview

99%	of 1568 people said that their experience at this hospital was very good or good.

Requires Improvement

rating from the Care Quality Commission.

4065	total admissions.

10	Hip replacement (primary) admissions.

Single rooms • Wi-fi • Onsite pharmacy • Onsite GP services • Onsite diagnostic tests • Onsite Intensive Care Unit

About

This information is provided by St Mary's Hospital (The Lindo Wing).

The Lindo Wing of St Mary’s provides the highest quality of care for surgical, medical and obstetric patients. As well as our world renowned maternity services, the unit also specialises in a range of complex and robotic surgeries including trauma, weight loss, vascular, gynaecology, urology, ear, nose and throat, and general surgery. A private paediatric service is available at St Mary’s Hospital for certain specialities, including our internationally recognised haematology service. We offer private outpatient facilities, dedicated operating theatres, modern, private en suite rooms and day case rooms. Hotel services are provided by our dedicated hotel services team. Our extensive and nutritious menu caters for special dietary, cultural and religious requirements (including vegetarian, kosher and halal meals). All meals are prepared in dedicated kitchens within the Lindo Wing.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

9 min read
09/05/2024

Patient feedback

Surveys from patients about the care they received from St Mary's Hospital (The Lindo Wing).

Patient Satisfaction

99%	of 1568 people said that their overall experience in this hospital was very good or good.

View details

Patient Experience

89%	of 1568 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
01/07/2021

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Requires Improvement
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Requires Improvement
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
01/07/2021

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

5 min read
19/01/2023

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the St Mary's Hospital (The Lindo Wing) is complete and up to date. This hospital has reported some incidents.

View details

Safety and risk measures

1 min read
07/12/2021

Your procedure

Information about St Mary's Hospital (The Lindo Wing) and your procedure.

10	private admissions for Hip replacement (primary). This hospital also had 7 or fewer NHS admissions for this procedure.
0%	of patients treated as a day case.
6	nights stay if not a day case (average).

Healthcare outcomes reported by patients.

This hospital has not reported on health improvement.

Hip replacement surgery

12 min read
15/02/2022

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
07/05/2024

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
Visitor restaurant
All single rooms

Medical

Onsite surgical procedures
Onsite diagnostic tests
7 Consulting rooms
Outpatient treatment rooms
Onsite GP services
Onsite pharmacy
Urgent care walk-in centre
End of life care

Parents and children

10 Paediatric Intensive Care Unit beds
22 Neonatal Intensive Care Unit cots

Critical care beds

14 High Dependency Unit beds
16 Intensive Care Unit beds

Critical care arrangement

Onsite Intensive Care Unit
Onsite High Dependency Unit

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St Mary's Hospital (The Lindo Wing)

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

Regulator rating

About healthcare regulators and their ratings

Associated Registries

What are healthcare registries?

Incident reporting

Safety and risk measures

Your procedure

Healthcare outcomes reported by patients.

Hip replacement surgery

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN