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Spire Healthcare

Spire Norwich Hospital

Old Watton Road, Colney, Norwich, Norfolk NR4 7TD

Remote consultations available
Free onsite parking

Last updated: 19/12/2024

Overview

97%	of 4817 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

6325	total admissions.

280	Knee replacement (primary) admissions.

Single rooms • Wi-fi • Onsite pharmacy • Onsite GP services • Onsite diagnostic tests

About

This information is provided by Spire Norwich Hospital.

Spire Norwich Hospital offers comprehensive private hospital services to patients from Norfolk and East Anglia. The Hospital specialises in orthopaedic surgery and offers local patients access to approximately 26 specialties, including, but not limited to cardiology, cosmetic surgery, ear, nose and throat (ENT), gastroenterology, general surgery, gynaecology, opthalmology and urology. Spire Norwich Hospital can also offer patients state-of-the-art scanning facilities such as CT, MRI and X-ray; a private GP service and physiotherapy treatment.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

9 min read
09/05/2024

Patient feedback

Surveys from patients about the care they received from Spire Norwich Hospital.

Patient Satisfaction

97%	of 4817 people said that their overall experience in this hospital was very good or good.

View details

Patient Experience

82%	of 4817 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
01/07/2021

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
01/07/2021

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

6 min read
08/01/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Spire Norwich Hospital is complete and up to date. This hospital has reported some incidents.

View details

Safety and risk measures

1 min read
07/12/2021

Your procedure

Information about Spire Norwich Hospital and your procedure.

280	private admissions for Knee replacement (primary).
…	We are unable to calculate the percentage of patients treated as a day case.
3	nights stay if not a day case (average).

Healthcare outcomes reported by patients.

The information below presents the change reported by patients, after treatment, in areas such as their physical function, quality of life and levels of pain. These results are based on the responses from 165 patients.

96%	improved health and quality of life.
2%	no change.
2%	worsened health and quality of life.

Knee replacement surgery

10 min read
15/02/2022

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
07/05/2024

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
All single rooms
Free onsite parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
4 Operating theatres
14 Consulting rooms
Outpatient treatment rooms
Extended recovery unit
Onsite GP services
Onsite pharmacy

Beds

60 Total approved beds
58 Adult registered beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

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Spire Norwich Hospital

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

Regulator rating

About healthcare regulators and their ratings

Associated Registries

What are healthcare registries?

Incident reporting

Safety and risk measures

Your procedure

Healthcare outcomes reported by patients.

Knee replacement surgery

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN