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Circle Health Group

Shirley Oaks Hospital

Poppy Lane, Shirley Oaks Village, Croydon, Surrey CR9 8AB

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Remote consultations available
Free onsite parking

Last updated: 03/12/2024

Overview

98%	of 2043 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

2895	total admissions.

Single rooms • Wi-fi • Onsite pharmacy • Onsite GP services • Onsite diagnostic tests

About

This information is provided by Shirley Oaks Hospital.

Shirley Oaks Hospital offers treatments and services for those who live in Croydon, Surrey and further afield. The hospital has 48 beds. All of our bedrooms offer privacy and the comfort of full en-suite facilities with bath or shower, Freeview TV and telephone. There is immediate access to nursing support via the call system and all rooms are supplied with piped oxygen and suction.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

9 min read
09/05/2024

Patient feedback

Surveys from patients about the care they received from Shirley Oaks Hospital.

Patient Satisfaction

98%	of 2043 people said that their overall experience in this hospital was very good or good.

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Patient Experience

87%	of 2043 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
01/07/2021

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
01/07/2021

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

5 min read
19/01/2023

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Shirley Oaks Hospital is complete and up to date. This hospital has reported some incidents.

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Safety and risk measures

1 min read
07/12/2021

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
07/05/2024

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
All single rooms
Free onsite parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
5 Day surgery theatres
1 Endoscopy theatre
12 Consulting rooms
Outpatient treatment rooms
Onsite GP services
Onsite pharmacy

Beds

42 Adult registered beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

Back to search results

Shirley Oaks Hospital

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

Regulator rating

About healthcare regulators and their ratings

Associated Registries

What are healthcare registries?

Incident reporting

Safety and risk measures

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN