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Nuffield Health Chester Hospital, The Grosvenor

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Nuffield Health

Nuffield Health Chester Hospital, The Grosvenor

Nuffield Health Grosvenor Hospital, Wrexham Road, Chester, Cheshire CH4 7QP

Remote consultations available
Free onsite parking

Last updated: 03/12/2024

Overview

97%	of 3149 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

3760	total admissions.

145	Hip replacement (primary) admissions.

Single rooms • Wi-fi • Onsite pharmacy • Onsite GP services • Onsite diagnostic tests

About

This information is provided by Nuffield Health Chester Hospital, The Grosvenor.

Nuffield Health Chester Hospital has remained Chester's leading private hospital since 1975. We deliver a comprehensive range of treatments and services, working alongside our dedicated team of expert consultants and nurses. We specialise in the areas of orthopaedics, ophthalmology (eye care), cosmetic surgery and general surgery offering a wide range of treatments. In 2018 we completed a major refurbishment to our hospital, with two brand new state of the art theatres and a new day case suite offering cataract surgery, minor operations, endoscopy procedures and pain management treatment. Our hospital provides excellent private en-suite rooms and facilities including on-site gym and physiotherapy. Our dedicated staff are highly trained and we pride ourselves on maintaining the highest levels of patient care to encourage a full and speedy recovery.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

9 min read
09/05/2024

Patient feedback

Surveys from patients about the care they received from Nuffield Health Chester Hospital, The Grosvenor.

Patient Satisfaction

97%	of 3149 people said that their overall experience in this hospital was very good or good.

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Patient Experience

82%	of 3149 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
01/07/2021

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
01/07/2021

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

5 min read
19/01/2023

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Nuffield Health Chester Hospital, The Grosvenor is complete and up to date. This hospital has reported some incidents.

View details

Safety and risk measures

1 min read
07/12/2021

Your procedure

Information about Nuffield Health Chester Hospital, The Grosvenor and your procedure.

145	private admissions for Hip replacement (primary). This hospital also had 205 NHS admissions for this procedure.
…	We are unable to calculate the percentage of patients treated as a day case.
2	nights stay if not a day case (average).

Healthcare outcomes reported by patients.

The information below presents the change reported by patients, after treatment, in areas such as their physical function, quality of life and levels of pain. These results are based on the responses from 32 patients.

100%	improved health and quality of life.
0%	no change.
0%	worsened health and quality of life.

Hip replacement surgery

12 min read
15/02/2022

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
07/05/2024

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
All single rooms
Free onsite parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
2 Operating theatres
2 Day surgery theatres
1 Endoscopy theatre
10 Consulting rooms
Outpatient treatment rooms
Onsite GP services
Onsite pharmacy

Beds

24 Total approved beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

Nuffield Health Chester Hospital, The Grosvenor

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

Regulator rating

About healthcare regulators and their ratings

Associated Registries

What are healthcare registries?

Incident reporting

Safety and risk measures

Your procedure

Healthcare outcomes reported by patients.

Hip replacement surgery

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN