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Nuffield Health

Nuffield Health Cheltenham Hospital

Hatherley Lane, Cheltenham, Gloucestershire GL51 6SY

Remote consultations available
Free onsite parking

Overview

96%	of 2691 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

3355	total admissions.

195	Hip replacement (primary) admissions.

Single rooms • Wi-fi • Onsite pharmacy • Onsite diagnostic tests

About

This information is provided by Nuffield Health Cheltenham Hospital.

Nuffield Health Cheltenham Hospital is an established private hospital with an excellent reputation for offering high quality, patient centred care to patients from Cheltenham, Gloucester, the Cotswolds and surrounding areas. Patients are accommodated in 32 single en-suite patient rooms with free WiFi, TV/ Radio and direct dial telephones. The hospital also offers also free on-site car parking for visitors and patients and flexible visiting hours. Having benefitted from recent significant investment, facilities include 3 theatres,13 consulting rooms, diagnostic facilities including the latest MRI and CT scanners, DEXA, ultrasound, mammography and a new Physiotherapy department and rehabilitation gym with highly sophisticated equipment. Nuffield Health is a not-for-profit organisation and all profits are reinvested into better facilities for patients.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

9 min read
09/05/2024

Patient feedback

Surveys from patients about the care they received from Nuffield Health Cheltenham Hospital.

Patient satisfaction

96%	of 2691 people said that their overall experience in this hospital was very good or good.

View details

Patient experience

80%	of 2691 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
01/07/2021

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
01/07/2021

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

4 min read
19/01/2023

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Nuffield Health Cheltenham Hospital is complete and up to date. This hospital has reported some incidents.

View details

Safety and risk measures

1 min read
07/12/2021

Your procedure

Information about Nuffield Health Cheltenham Hospital and your procedure.

195	private admissions for Hip replacement (primary). This hospital also had 7 or fewer NHS admissions for this procedure.
…	We are unable to calculate the percentage of patients treated as a day case.
3	nights stay if not a day case (average).

Healthcare outcomes reported by patients.

The information below presents the change reported by patients, after treatment, in areas such as their physical function, quality of life and levels of pain. These results are based on the responses from 87 patients.

100%	improved health and quality of life.
0%	no change.
0%	worsened health and quality of life.

Hip replacement surgery

11 min read
15/02/2022

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
07/05/2024

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
All single rooms
Free onsite parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
3 Operating theatres
1 Day surgery theatres
15 Consulting rooms
Outpatient treatment rooms
Onsite pharmacy

Beds

32 Total approved beds
32 Adult registered beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

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